About Lloyd’s

Lloyd’s is the oldest insurance institution in the world. Its history extends over 300 years. Lloyd's is the world's largest specialist insurance market, bringing together the most innovative underwriters from around the world. Its unique structure allows Lloyd's to develop sophisticated insurance solutions for the most demanding of clients.Colemont became an official Coverholder at Lloyd's in 2014.

Lloyd’s financial strength has been confirmed by all global rating agencies.

What is a Coverholder?


“Coverholder” means a company or partnership authorised by a Lloyd‘s to enter into a contract or contracts of insurance to be in accordance with the terms of a Binding Authority.

What is a Binding Authority?


A Binding Authority agreement gives a Coverholder the authority to issue insurance documents on behalf of Lloyd’s syndicates. The Binding Authority agreement will also set out the Coverholder’s other responsibilities, such as handling insurance monies or agreeing claims.

The contract setting out the extent and terms of the Coverholder’s delegated authority is known as a Binding Authority.

The role of the Coverholder


When a Lloyd’s Managing Agent delegates its authority to an approved Coverholder under a Binding Authority, the approved Coverholder may enter into contracts of insurance and issue insurance documents as evidence that contracts of insurance have been accepted.

An approved Coverholder will normally also be allowed to collect premiums, and may be allowed to handle claims or perform other functions. The scope of its authority will be set out in the contract called the Binding Authority agreement.

To become a Coverholder at Lloyd’s the entity must be sponsored by a Managing Agent, and approved by Lloyd’s. Therefore the entity must meet certain standards to become an Approved Coverholder.

Benefits of Coverholder arrangements


The Coverholder model is a proven and successful way of placing business with Lloyd’s, providing benefits to each of the parties involved:

  • Benefits of being a Coverholder

Coverholders benefit from partnership with Lloyd’s syndicates by gaining access to Lloyd’s excellent brand, security and ratings, as well as access to experienced Underwriters and Brokers. Coverholders may therefore offer a wide range of specialist classes of business underwritten at Lloyd’s, for example personal accident cover for sports people and specialty liability insurance.

  • Benefits of placing business with Lloyd’s Coverholders

In addition to the above benefits, placing business with Coverholders provides a more cost effective means to access Lloyd’s than on an open market basis.

Lloyd’s keeps a directory of all of its Coverholders which will tell you which Lloyd’s Coverholders are approved in your country.

Complaints arrangments


Any complaint should be addressed to UADBB „Colemont draudimo brokeris“.

UADBB “Colemont draudimo brokeris”
Konstitucijos ave. 26, LT-08105, Vilnius, Lithuania
CEO Giedrius Čiurinskas
Tel: + 370 5 2109660
Email: info@colemont.lt

Your complaint will be acknowledged, in writing, within 5 (five) business days of the complaint being received. A decision on your complaint will be provided to you, in writing, within 14 (fourteen) calendar days of the complaint being received if you are a consumer and within 30 (thirty) calendar days of the complaint being received if you are not a consumer.

Should you remain dissatisfied with the final response or if you have not received a final response within 14 (fourteen) or 30 (thirty) calendar days (as applicable) of the complaint being received, you may be eligible to refer your

complaint to the Bank of Lithuania.

The contact details are as follows:

Bank of Lithuania, Supervision Service, Žirmūnų g. 151, LT-09128 Vilnius, Lithuania

Tel: +370 5 268 0029, Fax: +370 5 268 0038

E-mail: info@lb.lt

Website:

www.lb.lt/consumer_protection

If you have purchased your contract online you may also make a complaint via the EU’s online dispute resolution (ODR) platform.

The website for the ODR platform is www.ec.europa.eu/odr.

The complaints handling arrangements above are without prejudice to your right to commence a legal action or an alternative dispute resolution proceeding in accordance with your contractual rights.

LBS0041 01/01/2019

Giedrius Čiurinskas
Managing Director
Tel: +370 5 2109674
Mob: +370 686 18769
giedrius.ciurinskas@colemont.lt