About Lloyd’s

Lloyd’s is the oldest insurance institution in the world. Its history extends over 300 years. Lloyd's is the world's largest specialist insurance market, bringing together the most innovative underwriters from around the world. Its unique structure allows Lloyd's to develop sophisticated insurance solutions for the most demanding of clients.Colemont became an official Coverholder at Lloyd's in 2014.

Lloyd’s financial strength has been confirmed by all global rating agencies.

What is a Coverholder?


“Coverholder” means a company or partnership authorised by a Lloyd‘s to enter into a contract or contracts of insurance to be in accordance with the terms of a Binding Authority.

What is a Binding Authority?


A Binding Authority agreement gives a Coverholder the authority to issue insurance documents on behalf of Lloyd’s syndicates. The Binding Authority agreement will also set out the Coverholder’s other responsibilities, such as handling insurance monies or agreeing claims.

The contract setting out the extent and terms of the Coverholder’s delegated authority is known as a Binding Authority.

The role of the Coverholder


When a Lloyd’s Managing Agent delegates its authority to an approved Coverholder under a Binding Authority, the approved Coverholder may enter into contracts of insurance and issue insurance documents as evidence that contracts of insurance have been accepted.

An approved Coverholder will normally also be allowed to collect premiums, and may be allowed to handle claims or perform other functions. The scope of its authority will be set out in the contract called the Binding Authority agreement.

To become a Coverholder at Lloyd’s the entity must be sponsored by a Managing Agent, and approved by Lloyd’s. Therefore the entity must meet certain standards to become an Approved Coverholder.

Benefits of Coverholder arrangements


The Coverholder model is a proven and successful way of placing business with Lloyd’s, providing benefits to each of the parties involved:

  • Benefits of being a Coverholder

Coverholders benefit from partnership with Lloyd’s syndicates by gaining access to Lloyd’s excellent brand, security and ratings, as well as access to experienced Underwriters and Brokers. Coverholders may therefore offer a wide range of specialist classes of business underwritten at Lloyd’s, for example personal accident cover for sports people and specialty liability insurance.

  • Benefits of placing business with Lloyd’s Coverholders

In addition to the above benefits, placing business with Coverholders provides a more cost effective means to access Lloyd’s than on an open market basis.

Lloyd’s keeps a directory of all of its Coverholders which will tell you which Lloyd’s Coverholders are approved in your country.

Complaints arrangments


Any complaint should be addressed in the first instance to UADBB „Colemont draudimo brokeris“.

UADBB “Colemont draudimo brokeris”
Konstitucijos ave. 26, LT-08105, Vilnius, Lithuania
CEO Giedrius Čiurinskas
Tel: + 370 5 2109660
Email: giedrius.ciurinskas@colemont.lt

The Lloyd’s managing agent, AEGIS Managing Agency Ltd, or the party named above that it has appointed to adjudicate on your complaint on its behalf, will aim to provide you with its decision on your complaint, in writing, within 15 calendar days of receipt of the complaint.

If you remain dissatisfied with the decision on your complaint or you have not received a decision within 15 calendar days you may, if you wish, refer your complaint to the Lloyd’s General Representative for Lithuania who will investigate and assess this complaint and aim to provide you with a final response within 30 calendar days of the complaint being made to the party named above. The contact details are as follows:

Tomas Kontautas
Lloyd’s General Representative for Lithuania
c/o Sorainen, Jogailos 4, 01116 Vilnius, Lithuania
Tel: + 370 52 649 376
Fax: + 370 52 685 041
Email: tomas.kontautas@lloyds.com

Should you remain dissatisfied with the final response from Lloyd’s General Representative for Lithuania or if you have not received a final response within 30 calendar days of the complaint being made, you may refer your complaint to the following organisation. The contact details are as follows:

Bank of Lithuania Supervision Service
Žirmunu g. 151, LT-09128 Vilnius Lithuania

The complaints handling arrangements above are without prejudice to your rights in law.

01/04/14

LSW1849-23

Giedrius Čiurinskas
Managing Director
Tel: +370 5 2109674
Mob: +370 686 18769
giedrius.ciurinskas@colemont.lt